Shopify Field Notes

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Problems we run into on real Shopify stores, and how we solve them.

Bug fixes, Horizon features built without an app, theme updates, and SEO findings.

What we learn, we share.

Latest Field Notes

Shopify email cover showing two abstract email cards: a dark card labeled Spam with one failing field and an orange warning, and a white card labeled Inbox with both fields passing and a green check, beside the headline “Land in the inbox.”
Shopify Emails Going to Spam: Check SPF, DKIM, and Sender Domain
Order emails and the replies you write leave through two different systems, each with its own SPF, DKIM, and DMARC setup. One Gmail screen shows which fails.
Cover reading “Fix Missing Favicon in Google” beside two simplified search results: one with a default globe icon and a red cross, one with the store favicon and a green check.
Shopify Favicon Not Showing in Google: How to Find What Blocks It
A Shopify favicon missing from Google is either blocked or still waiting. One Search Console test tells you which, and what to fix.
Cover reading “SEE WHAT LIMITS YOUR BUNDLE” beside a diagram of three components with 5, 40, and 12 in stock, where the 5 tees form two pairs, leading to a bundle with 2 available.
Shopify Bundle Sold Out or Overselling? How Inventory Works
A bundle made with Shopify Bundles has no stock of its own. Here is how its components set the quantity, and why it shows Sold out or oversells.
Cover reading “SIX CHECKS, ONCE A MONTH” beside an illustrated Monthly check list with five rows marked complete and one row flagged with 1 finding, in front of a storefront window with a 404 link.
Shopify Store Maintenance Checklist: What to Check Every Month
Six things to check on a Shopify store every month, what counts as a problem in each, and who can fix it.
Why Shopify Search Is Slow cover showing a search window with an incomplete progress bar and product cards loading in stages.
Why Is Your Shopify Search Slow? Apps, Theme Conflicts, and What to Check
Shopify search often feels slow when the theme and a search app both respond to the same input. How to isolate the conflict and what else to test.
Get your theme update unstuck: two Shopify errors saying the updated copy could not be added to the Theme Library.
Shopify Theme Update Failed: "Could Not Be Added to the Theme Library"
A theme update stops with "Validation failed" when a template points to a missing block or metafield. Here is how to find the entry and clear it.
Get your brand colors back: a simplified storefront with cream text on Horizon 3.4.0 and white text after updating to 4.2.0.
Why Shopify Horizon Colors Changed After Updating to 4.x
Horizon 4 replaced color schemes with a color palette. Here is why brand-colored text turns pure white or black, and how to restore it.
Cover reading “From Unknown to Indexed” beside two windows: an old handle marked Not on Google and a URL Inspection panel showing the new handle as Indexed.
Shopify Page Not Indexed in Google Search Console: What Got Our Stuck URL Indexed
Our article sat at “URL is unknown to Google” for three weeks. Here is what got it indexed, and what to rule out first.
Cover reading "Image Alt Text Done Right" beside two product image mockups: one marked "Missing alt text" with an empty alt attribute, and one marked "Fixed" with the alt text "Black T-shirt, front view".
Shopify Image Alt Text: Where to Add It and Why It Is Not Showing
Product, theme, blog featured, and in-article images each store alt text in a different place. Where to add it, and what to check when it does not show.
Cover reading "Right Variant, Right Image" beside two product page mockups: one marked "Wrong image" shows a beige T-shirt while green is selected, and one marked "Fixed" shows the green T-shirt for the green swatch.
Shopify Variant Image Not Changing When Selecting Options? How to Fix It
Product image not changing when a shopper picks a variant? The cause is a missing variant image, a setting or app, or a section without the feature.
Cover reading “Undo the Break, Keep Your Work” beside a product page with a broken add-to-cart button and a theme library where the working theme is live again and marked Rolled back.
How to Recover a Broken Shopify Theme Without Losing More Changes
Roll back first when customers cannot buy. Then recover the theme by what broke: a code edit, editor settings, an app, or an unknown change.
Cover reading “MISSING COMPARE-AT PRICE” beside a Shopify product price showing $88.00 CAD with no crossed-out compare-at price.
Shopify Compare-at Price Not Showing: How to Find the Cause
Sale price showing with no crossed-out original? Check whether the theme, the product data, or a Markets catalog is dropping the compare-at price.
Cover reading “SOLD OUT BUT IN STOCK?” beside a Shopify admin list showing 3 available for size M and a product page showing size M as sold out.
Shopify Product Shows Sold Out but Has Inventory: How to Find the Cause
Storefront says Sold out while admin lists stock? Check Available inventory, locations, shipping zones, bundles, syncing apps, and the theme.
Cover reading “THEME UPDATE LOST YOUR CHANGES?” beside Shopify theme library cards: an arrow leads from the previous theme to an updated copy marked “Theme added: code edits successfully included.”
Shopify Theme Update Lost Customizations? How to Restore Them
Something missing after a theme update? The previous theme usually still has it. Here is how to find what was left out and copy it back.
Cover reading “WHAT DOES A BUG FIX COST?” beside an illustrated Shopify product page with a broken Add to cart button and a bug fix quote card listing diagnosis, the change, and testing.
How Much Does It Cost to Fix a Shopify Bug?
What you actually pay for in a Shopify bug fix, how to compare hourly and fixed-price quotes, and how to avoid paying for the same bug twice.
Cover reading “ADD TO CART NOT WORKING?” beside an illustrated product page, simulated Console error, and empty cart.
Add to Cart Button Not Working on Shopify? Causes and Fixes
Add to cart button does nothing or shows an error? Find out whether the product, browser, theme, an app, or the cart display is the cause.
Shopify Script Tags migration cover showing creation and updates failing on October 1, 2026 and script tags stopping on March 1, 2027, beside the headline “What breaks & how to migrate.”
Shopify Script Tags Are Deprecated: What Breaks and How to Migrate
Shopify is ending storefront ScriptTags. What can break, how to check your store, and how to choose the right replacement.
Cover reading “Fix a Squashed SVG in Safari 27,” beside distorted and corrected Shopify SVG logos and a Safari icon.
Shopify Horizon SVG Squashed in Safari 27? How We Fixed It
Wide SVG images render squashed in Safari 27 on Horizon. Here is the Image block CSS fix, and the comparison that led us to it.
Cover reading “Fix the Wrong Image After Hover” beside two product-card images showing the initial and incorrect image states.
How We Fixed the Wrong Image After Hover in Shopify Horizon
A Horizon product card could show the wrong image after hover. We traced it to the carousel's reset and changed where it lands.
Cover reading “Theme Asset 404s in GSC?” beside a Google Search Console Page not found (404) email and report listing an old Shopify theme asset URL.
Shopify Theme Asset 404s in Search Console: Fix or Ignore?
A Search Console 404 for a /cdn/shop/t/ URL is often an old theme file. Here is how to tell it from a live storefront problem.
Cover reading “Fix Product Missing From Shopify Search” beside two storefront search panels for “adjustable chair” with different category filters and results.
How We Fixed a Shopify Product Missing From Search
A published product was missing from storefront search. The cause was an old theme's Product type search logic. Here is what to check.
Five Shopify bug fix options: AI and documentation, community help, product support, a freelancer, or a Shopify agency.
How to Fix a Shopify Bug: 5 Options and Which to Choose
DIY with AI, Shopify Support, forums, a freelancer, or an agency: five ways to fix a Shopify bug, and how to choose between them.

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