Skip to product information
CheckoutWorks Shopify monthly retainer service showing a storefront with a maintenance checklist and a monthly schedule.

//

Monthly Retainer

Shopify Monthly Retainer & Store Maintenance Service

$999.00
Billed monthly · Cancel anytime

Unlimited Shopify development and maintenance for one flat monthly price. Send requests whenever they come up, and we handle them one task at a time.

Which store is this for?

Auto-renews, skip or cancel anytime.

To add to cart, go to the product page and select a purchase option

Need to confirm scope first? Drop a quick note.

Payment methods
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Dedicated to
Shopify

Unlimited
Requests

30-Day
Guarantee

What’s Included

The plan includes these services for one Shopify store:

  • Bug fixes and a monthly store check with a report
  • Content and store updates, including product and blog publishing
  • Technical SEO, performance, and image optimization
  • App reviews, setup, and native or custom replacements
  • New sections, features, and integrations

Requests are unlimited. We work on one task at a time and start the next one as soon as the last is delivered.

How It Works

1. Subscribe: Tell us your store URL and what you would like done first. Prefer to discuss it first? Contact us before ordering.

2. Send requests: Send us a bug, an update, or a feature idea whenever one comes up, by email or in the tools your team already uses, such as Slack or ClickUp. There is no request limit. We split larger requests into tasks and put everything in priority order with you.

3. One task at a time: We confirm the scope, expected timing, and required access before each task, and start the next one as soon as it is delivered. Where possible, we work on a duplicate theme so you can review the change before it goes live. Once a month, we check your store and send you a report.

Support & Guarantee

30-day guarantee: If the plan is not right for your store, contact us within 30 days of your first payment and we’ll refund your first month. The guarantee applies to the first month only.

Long-term support: If our code ever breaks, we’ll fix it for free, provided it hasn’t been modified by third parties, apps, or theme updates. This continues after you cancel.

Pause or cancel anytime: You can do either yourself. If you pause or cancel, your plan stays active until the end of your current billing period.

01 / Ongoing Support

Unlimited Shopify Work,
One Monthly Price

One plan covers the work a Shopify store needs month after month. We check your store, handle your requests, and build what comes next.

MAINTENANCE

Fixes & Monthly Checks

Bug fixes, a monthly store check with a report, and repairs after app or theme updates.

STORE UPDATES

Content & Publishing

Text, image, and layout changes, new pages, navigation, promotions, and product or blog publishing.

SEO & SPEED

Technical SEO & Performance

Structured data, redirects, Search Console issues, image optimization, and cleanup of leftover app code.

DEVELOPMENT

Apps & New Features

App reviews and setup, native or custom replacements for apps, new sections, features, and integrations.

02 / Why CheckoutWorks

Unlimited requests. One monthly price.

Freelancers

Each request is quoted or billed separately

Work starts only when you ask for it

Each new freelancer learns your store from the start

Guarantees and support vary by freelancer

CheckoutWorks

✔︎ Unlimited requests for one flat price

✔︎ A store check and report every month

✔︎ We keep what we learn about your store

✔︎ Billed monthly, cancel anytime

Traditional agency retainer

Monthly hour blocks set through a custom proposal

Proactive work depends on the agreed scope

Work passes between account and specialist teams

Often structured as multi-month contracts

03 / About CheckoutWorks

We get to know your store and build on it.

CheckoutWorks is a Shopify development agency built by a developer and merchant. We understand your store’s code and the work of running it.

On a monthly plan, we carry what we learn about your theme, apps, and setup from one task to the next. You describe what you need, and we handle the technical decisions.

WHAT CLIENTS SAY

★ ★ ★ ★ ★

"Johnny delivered with quality and I like his clear communication and attention to detail. I'll surely come back in the next work."

— Shota · Australia

 Johnny Chen’s Upwork profile showing Top Rated status, 100% Job Success, 36 jobs, and 1,247 hours worked.

Johnny Chen · Founder, Shopify developer & merchant.

04 / SERVICE FAQ

Frequently Asked Questions

Clear answers about scope, requests, billing, and cancellation.

What is included?

The retainer gives you a dedicated Shopify team for one monthly price. It covers the development and maintenance your store needs, with no limit on requests.

That includes bug fixes, a monthly store check, content and store updates, product and blog publishing, promotion and campaign setups, technical SEO, performance and image optimization, app reviews and setup, theme updates, and new sections, features, and integrations.

Content writing, graphic design, and paid advertising are outside the plan.

What kind of store is it for?

Any Shopify store, at any stage.

New stores: We build your store from the first setup through launch.

Established stores: We keep everything working and set up your regular promotions and campaigns.

Growing stores: We build new features and move your customizations into an updated theme.

What counts as one task?

One task is one piece of work we can scope, build, test, and deliver on its own, such as one bug fix, one store update, or one feature. We confirm the scope and expected timing before each task starts.

What does “one task at a time” mean?

However many requests are on your list, we focus on one task at a time: we deliver it, then start the next in priority order. A task that is waiting for your review does not hold up the next one, and you can change the priorities at any time.

How long does each task take?

It depends on the task. Before each one starts, we confirm the scope and tell you when to expect it.

What if my request is larger than one task?

We split it into tasks for you and deliver them in order. A new store build or a theme upgrade works this way. If you need a large project sooner, we can quote it separately.

Is there a limit on requests?

There is no request limit. Send as many requests as you like, all at once or as they come up. We put them in priority order with you and work through the list.

What if something on my store breaks?

Tell us as soon as you notice it. Problems that stop customers from buying, such as a broken cart, checkout, or page, are treated as urgent. They move to the front of your queue, and we start on them before anything else.

What is the monthly store check?

Once a month, we review your store for bugs, broken links, performance issues, and app problems, then send you a short report. Anything that needs work goes into your queue.

Why choose a plan over paying per task?

You pay the same price every month, with no separate quote to approve for each task. We check your store every month, including the months when you send no requests. We handle every task ourselves and already know your theme and apps.

How do I send requests?

Add us to the tools your team already uses, such as Slack or ClickUp, or email us at hello@checkoutworks.dev. A page link, a screenshot, or a rough outline is enough to get started.

Does one plan cover several stores?

The plan covers one Shopify store. Additional stores need their own plan.

How do I pause or cancel?

You can pause or cancel your plan yourself at any time before your next billing date, from your customer account or the “Manage your subscription” link in your subscription emails. A paused plan is not billed, and you can resume it whenever you are ready. Whether you pause or cancel, we keep working until the end of your current billing period.

What happens to the work if I cancel?

Everything we delivered stays in your store. Our long-term support for that code continues under the same conditions.

Will you edit my live theme?

Where practical, we work on a duplicate theme so your live storefront remains unchanged during the work. If that is not possible, we’ll explain the approach before making changes.

05 / SHOPIFY FIELD NOTES